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Customer support > Warranty

Warranty terms & conditions

Centurion
  • Centurion systems and optics are guaranteed for 1 year.
  • Laser diodes are guaranteed for up to 109 shots (80% of energy) or for 1 year, whichever comes first.
  • Warranty covers parts & labor.
  • If the system is repaired at a Quantel facility, shipment is paid one way by Quantel, one way by the customer.
CFR
  • CFR systems and optics* are guaranteed for 1 year.
  • Flashlamps are guaranteed for up to 50 million shots (80% of energy) or for 1 year, whichever comes first.
  • Warranty covers parts & labor.
  • If the system is repaired at a Quantel facility, shipment is paid one way by Quantel, one way by the customer.

* 5ω is warranted 3 months (optics)

DRL
  • DRL systems and optics are guaranteed for 1 year.
  • Flashlamps are guaranteed for up to 50 million shots (80% of energy) or for 1 year, whichever comes first.
  • Warranty covers parts & labor.
  • If the  system is repaired at a Quantel facility, shipment is paid one way by Quantel, one way by the customer.
QRL
  • QRL systems and optics are guaranteed for 1 year.
  • Flashlamps are guaranteed for up to 50 million shots (80% of energy) or for 1 year, whichever comes first.
  • Warranty covers parts & labor.
  • If the system is repaired at a Quantel facility, shipment is paid one way by Quantel, one way by the customer.
ELBA
  • ELBA systems are guaranteed for 1 year.
  • Warranty covers parts & labor.
  • If the system is repaired at a Quantel facility, shipment is paid one way by Quantel, one way by the customer.
EverGreen
  • EverGreen systems, optics and beam overlap are guaranteed for 2 years.
  • Flashlamps are guaranteed for to 100 million shots (80% of energy) or for 1 year, whichever comes first.
  • Warranty covers parts & labor.
  • If the system is repaired at a Quantel facility, shipment is paid one way by Quantel, one way by the customer.
EverGreen HP
  • EverGreen HP systems, optics and beam overlap are guaranteed for 1 year.
  • Flashlamps are guaranteed for to 100 million shots (80% of energy) or for 1 year, whichever comes first.
  • Warranty covers parts & labor.
  • If the shipment is repaired at a Quantel facility, shipment is paid one way by Quantel, one way by the customer.
EYLSA
  • EYLSA systems and optics are guaranteed for 1 year.
  • Warranty covers parts & labor.
  • If the system is repaired at a Quantel facility, shipment is paid one way by Quantel, one way by the customer.
Q-smart
  • Q-smart systems and optics are guaranteed for 2 years.
  • Flashlamps are guaranteed for up to 100 million shots (80% of energy) or for 1 year, whichever comes first.
  • Warranty covers parts & labor.
  • If the system is repaired at a Quantel facility, shipment is paid one way by Quantel, one way by the customer.
Q-smart Twins
  • Q-smart Twins systems and optics: 2-year warranty.
  • Flashlamps are guaranteed for up-to-100-million-shots (80% of energy) or for 1 year, whichever comes first.
  • Warranty covers parts & labor.
  • If the system is repaired at a Quantel facility, shipment is paid one way by Quantel, one way by the customer.
Q-scan
  • Q-scan systems are guaranteed for 2 years. Optics are guaranteed for 3 months.
  • Warranty covers parts & labor.
  • If the system is repaired at a Quantel facility, shipment is paid one way by Quantel, one way by the customer.
Rainbow
  • Rainbow systems are guaranteed for 1 year. Optics are guaranteed for 3 months.
  • Warranty covers parts & labor.
  • If the system is repaired at a Quantel facility, shipment is paid one way by Quantel, one way by the customer.
Twins BSL
  • Twins BSL systems and optics are guaranteed for 1 year.
  • Flashlamps are guaranteed for up-to-50-million-shots (80% of energy) or 1-year warranty, whichever comes first.
  • Warranty covers parts & labor.
  • If the system is repaired at a Quantel facility, shipment is paid one way by Quantel, one way by the customer.
Ultra
  • Ultra systems and optics* are guaranteed for 1 year.
  • Flashlamps are guaranteed for up-to-50-million-shots (80% of energy) or for 1 year, whichever comes first.
  • Warranty covers parts & labor.
  • If the system is repaired at a Quantel facility, shipment is paid one way by Quantel, one way by the customer.

* 5ω is warranted 3 months (optics)

YG980
  • YG980 series systems are guaranteed for 2 years. Optics are guaranteed for 3 months.
  • Flashlamps are guaranteed for up-to-30-million-shots (80% of energy) or for 1 year, whichever comes first.
  • Warranty covers parts & labor.
  • If the system is repaired at a Quantel facility, shipment is paid one way by Quantel, one way by the customer.
Ylia
  • Ylia series systems and optics are guaranteed for 2 years.
  • Warranty covers parts & labor.
  • If the system is repaired at a Quantel facility, shipment is paid one way by Quantel, one way by the customer.