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Customer support > Warranty conditions

Warranty conditions

Centurion+
  • Centurion+ systems and optics are guaranteed for 1 year.
  • Laser diodes are guaranteed for up to 109 shots (80% of energy) or for 1 year, whichever comes first.
  • Warranty covers parts & labor.
  • If the system is repaired at a Lumibird facility, shipment is paid one way by Lumibird, one way by the customer.
CFR
  • CFR systems and optics* are guaranteed for 1 year.
  • Flashlamps are guaranteed for up to 50 million shots (80% of energy) or for 1 year, whichever comes first.
  • Warranty covers parts & labor.
  • If the system is repaired at a Lumibird facility, shipment is paid one way by Lumibird, one way by the customer.

* 5ω is warranted 3 months (optics)

DRL
  • DRL systems and optics are guaranteed for 1 year.
  • Flashlamps are guaranteed for up to 50 million shots (80% of energy) or for 1 year, whichever comes first.
  • Warranty covers parts & labor.
  • If the  system is repaired at a Lumibird facility, shipment is paid one way by Lumibird, one way by the customer.
EverGreen²
  • EverGreen² systems, optics and beam overlap are guaranteed for 2 years.
  • Flashlamps are guaranteed for up to 100 million shots (80% of energy) or for 1 year, whichever comes first.
  • Warranty covers parts & labor.
  • If the system is repaired at a Lumibird facility, shipment is paid one way by Lumibird, one way by the customer.
Merion C
  • The Merion laser series is warranted for 1 year, excluding optics which are warrantied for 90 days
  • Merion laser series diodes are warranted for 2 billion shots (80% of the energy) or 1 year, whatever comes first
  • Warranty covers parts & labor
  • If the laser is repaired under warranty at a Lumibird facility, shipment is paid one way by Lumibird, one way by the customer.
Merion MW
  • The Merion laser series is warranted for 1 year, excluding optics which are warrantied for 90 days
  • Merion laser series diodes are warranted for 5 billion shots (80% of the energy) or 1 year, whatever comes first
  • Warranty covers parts & labor
  • If the laser is repaired under warranty at a Lumibird facility, shipment is paid one way by Lumibird, one way by the customer.
Merion MW HP
  • Merion MW HP laser series is warranted for 1 year, excluding optics which are warrantied for 90 days.
  • Merion MW HP laser series diodes are warranted for 5 billion shots or 1 year, whatever comes first.
  • Warranty covers parts & labor.
  • If the laser is repaired at a Lumibird facility, shipment is paid one way by Lumibird, one way by the customer.
Q-smart HE
  • Q-smart HE systems are warranted for 1 year, exluding optics which are warrantied for 90 days
  • Flashlamps are warranted for up to 50 million shots (80% of energy) or for 1 year, whichever comes first.
  • Warranty covers parts & labor.
  • If the laser is repaired at a Lumibird facility, shipment is paid one way by Lumibird, one way by the customer.
Q-smart 450 & 850
  • Q-smart 450 & 850 systems and optics are guaranteed for 2 years.
  • Flashlamps are guaranteed for up to 100 million shots (80% of energy) or for 1 year, whichever comes first.
  • Warranty covers parts & labor.
  • If the system is repaired at a Lumibird facility, shipment is paid one way by Lumibird, one way by the customer.
Q-smart Twins
  • Q-smart Twins systems and optics: 2-year warranty.
  • Flashlamps are guaranteed for up-to-100-million-shots (80% of energy) or for 1 year, whichever comes first.
  • Warranty covers parts & labor.
  • If the system is repaired at a Lumibird facility, shipment is paid one way by Lumibird, one way by the customer.
Q-scan
  • Q-scan systems are guaranteed for 2 years. Optics are guaranteed for 3 months.
  • Warranty covers parts & labor.
  • If the system is repaired at a Lumibird facility, shipment is paid one way by Lumibird, one way by the customer.
Shrike
  • Shrike systems and optics are guaranteed for 1 year.
  • Laser diodes are guaranteed for up to 2 billion shots (80% of energy) or for 1 year, whichever comes first.
  • Warranty covers parts & labor.
  • If the laser is repaired at a Lumibird facility, shipment is paid one way by Lumibird, one way by the customer.
Peacock 532
  • Peacock 532 is waranted for 2 years. Optics are guaranteed for 3 months.
  • Flashlamps are guaranteed for up to 50 million shots (80% of energy) or for 1 year, whichever comes first.
  • Warranty covers parts & labor.
  • If the laser is repaired at a Lumibird facility, shipment is paid one way by Lumibird, one way by the customer
Peacock XT 355
  • Peacock XT 355 is guaranteed for 2 years. Optics are guaranteed for 3 months.
  • Flashlamps are guaranteed for up to 100 million shots (80% of energy) or for 1 year, whichever comes first.
  • Warranty covers parts & labor.
  • If the laser is repaired at a Lumibird facility, shipment is paid one way by Lumibird, one way by the customer
Ultra
  • Ultra systems and optics* are guaranteed for 1 year.
  • Flashlamps are guaranteed for up-to-50-million-shots (80% of energy) or for 1 year, whichever comes first.
  • Warranty covers parts & labor.
  • If the system is repaired at a Lumibird facility, shipment is paid one way by Lumibird, one way by the customer.

* 5ω is warranted 3 months (optics)

Viron
  • Viron systems and optics are guaranteed for 1 year.
  • Laser diodes are guaranteed for up to 109 of shots (80% of energy) or for 1 year, whichever comes first.
  • Warranty covers parts & labor.
  • If the laser is repaired at a Lumibird facility, shipment is paid one way by Lumibird, one way by the customer.